Food Safety / Last Meal Verification

Web and Mobile

Tattooing on an empty stomach is a real safety risk. Low blood sugar during a session can cause dizziness, nausea, and fainting, and some jurisdictions require studios to confirm a client has eaten before the procedure begins. The Food Safety / Last Meal Verification section lets you add that confirmation to your intake form as a required step, with a hard stop for anyone who has not eaten.

It is off by default. Turn it on when you want it, edit the wording to match any rule that applies to you, and it shows up on the intake form for your clients to complete.

Available on both the web app and the mobile app. You set it up once and it applies to your in-studio intake form on whichever platform you check clients in on. The one difference is the online appointment check-in, the form a client fills from their link before they arrive, which is web only (see Where It Appears).

Where to Turn It On

The setting lives in the same place on web and mobile.

  1. Sign in as a manager (web or mobile app)
  2. Go to Settings > Form Editor
  3. Open the Questionnaire tab
  4. Find the Food Safety / Last Meal Verification section
  5. Toggle Enable last meal verification on
  6. Optionally edit the Acknowledgement statement (see below)
  7. Tap Save Settings

The change applies the next time a client opens the intake form.

What the Client Sees

When the section is on, the client fills in:

  • When did you last eat? A time field and a short “what did you eat?” field.
  • A confirmation: either “I have eaten today before my appointment” or “I have not eaten today.”
  • An acknowledgement checkbox agreeing to your food safety statement.

All of it is required. The client cannot submit the form until the time and food fields are filled, an option is chosen, and the acknowledgement box is checked.

The Hard Block

If a client selects “I have not eaten today,” a red notice appears and the form will not let them continue. They cannot check in until they have eaten and changed their answer. There is no staff override, this is a safety stop by design.

In practice the client steps away, eats something, comes back, updates the answer to “I have eaten,” and proceeds.

Editing the Acknowledgement Statement

The acknowledgement is the line the client agrees to by checking the box. The default is generic:

I understand that I should eat before beginning my procedure for my safety and comfort.

If your state or local health rules have specific language, edit the statement to match. Whatever you save is what the client agrees to and what appears on the signed consent PDF.

Where It Appears

The section shows up on the intake surfaces that collect the health questionnaire:

  • The in-studio intake form the client fills when they check in. This works on both web and mobile, on whatever device you hand the client (a tablet on web, or the mobile app).
  • The online appointment check-in a client completes from their check-in link before arriving. This surface is web only, the mobile app does not have a public check-in form, so on mobile the section appears on the in-studio intake.

The lightweight “join the queue” walk-in link does not include it, because the full intake (where the block applies) happens in studio when the client is in front of you.

Whichever platform a client is checked in on, a “have not eaten” answer is the same hard block, and the answer prints on the same consent PDF.

When the client completes the section, the signed consent PDF gets a Food Safety / Last Meal block showing the time they last ate, what they ate, their confirmation, and the acknowledgement statement they agreed to. This gives you a permanent record alongside the rest of the consent form.

Best Practices

  1. Edit the statement to your jurisdiction. The default is intentionally generic. If a specific rule applies to your studio, paste the exact wording in so the client agrees to the right thing.
  2. Leave it off if you don’t need it. It adds a required step to every check-in. Turn it on only if food safety confirmation matters for your studio.
  3. Brief your front desk. Staff should know that a “have not eaten” answer is a genuine stop, not a glitch, and that the fix is for the client to eat and re-answer.

Troubleshooting

The section isn’t showing on the intake form

  • Confirm you toggled it on in Settings > Form Editor > Questionnaire and clicked Save Settings.
  • Reopen the intake form. The form reads the setting on load.

A client says they’re stuck and can’t continue

  • Check whether they selected “I have not eaten today.” That is the intended hard block. They need to eat and change the answer to proceed.
  • Confirm the acknowledgement box is checked and the time and food fields are filled, those are all required.

The acknowledgement on the PDF shows the generic wording

  • That means the statement wasn’t customized. Edit it in Form Editor > Questionnaire and save, then new submissions will print your wording.

The section isn’t showing on the mobile app

  • Make sure your mobile app is updated to the latest version. The feature shipped on web first, then came to mobile, so an older build may not have it yet.
  • Confirm it’s toggled on in Settings > Form Editor > Questionnaire and saved. The setting is shared across web and mobile, so enabling it on either turns it on everywhere.
  • On mobile the section appears on the in-studio intake form. The online appointment check-in (from a client’s link) is web only.

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