Tattoo Studio Pro stores your data in the cloud and provides two manual export options in Settings > Backup: a ZIP of your archived intake forms, and a CSV of your client records.
Where to Find Backups
Both export options live in Settings > Backup. The page is called “Backups” on both web and mobile.
Download Backup (ZIP)
Downloads a ZIP file containing your archived intake forms as PDFs. The file is named backup_YYYY-MM-DD.zip.
Use for:
- Offline records
- External storage (hard drive, cloud)
- Regulatory compliance
- Long-term archiving
How to download:
- Go to Settings > Backup
- Click “Download Backup”
- The ZIP downloads to your device
- Save in a secure location
Only forms with a generated PDF are included. Newer forms that have not yet been archived will not appear in the ZIP.
Export Client Data (CSV)
Downloads a CSV of your client database. Before the file generates, a column selection modal lets you pick exactly which fields to include.
Available columns:
- First Name
- Last Name
- Email Address
- Phone Number
- Address (street, city, state, zip combined)
- Date of Birth
- Date Created
- Date Updated
Toggle each column on or off in the modal. There is no date range filter on the export, it always includes every client in the database.
Use for:
- External spreadsheet analysis
- CRM imports
- Client data backup
- Compliance purposes
How to export:
- Go to Settings > Backup
- Click “Export Client Data”
- Pick the columns you want in the modal
- Click Download. The CSV saves to your device
- Open in Excel, Google Sheets, or similar
Note: Handle exported client data in compliance with applicable privacy regulations (GDPR, CCPA, etc.).
The Clients page does not have its own Export button. Settings > Backup is the only place to export client data.
Best Practices
- Download backups regularly - monthly or before major changes
- Store securely - keep export files in a private, access-controlled location
- Multiple copies - local drive AND a cloud storage backup
- Privacy compliance - treat exported client data according to your local privacy regulations
- Before team changes - export a backup before deactivating a team member
Troubleshooting
Download not starting
- Check browser download settings and permissions
- Ensure pop-ups / downloads are not blocked by the browser
- Try a different browser
- Check internet connection
- Contact support if the issue persists
CSV file is empty or incomplete
- Verify you have client records in the system
- Refresh the page and try again
- Contact support if data appears to be missing
ZIP file opens but forms are missing
- Only archived forms are included in the ZIP backup
- Newer forms may not yet be archived
- Contact support if specific forms should be present