Tattoo Studio Pro runs on the web and on iOS/Android, and both platforms share the same Firebase backend. Your queue, appointments, clients, forms, payments, reports, and settings are the same data, updated live across every device you sign into. By design, there are only a handful of places where web and mobile behave differently, and most of them come down to the shape of the screen you’re using.
This article covers the genuine, by-design differences. Everything not listed here works the same on both platforms.
What’s the same across web and mobile
The core product is the same on both platforms: queue and check-in, appointments and calendar, clients and client history, team management and roles, forms (creation, sending, archive, PDFs), messages and reminders, payments and checkout (including split payments, drafts, and Stripe Connect), online deposits, reports and CSV export, booking requests, all sharing controls (share link, embed code, QR code), and the kiosk lock with PIN-gated team access. If a feature exists in one app, assume it exists in the other unless it’s listed below.
Genuine platform differences
Navigation layout (web)
The web app uses a sidebar layout by default. If you prefer the old top-bar navigation, go to Settings > Preferences and enable Classic Top Bar. Mobile uses a side menu opened from the menu icon in the top-left corner, and does not have a top-bar option.
Settings > Sharing page (web)
On web, all share-link, embed-code, and QR code controls live together on a single Settings > Sharing page with accordion sections for Inbox, Portfolio, and Check-In. Mobile has the exact same controls, but they live inside three separate settings screens (Settings > Inbox, Settings > Portfolio, and Settings > Check-In) instead of one unified page.
Unlock control location
Both platforms have the same kiosk lock, but the unlock control lives in different places. Mobile uses the menu icon in the top-left corner of the Home screen. Web uses the lock icon in the sidebar. Both prompt for the team member’s PIN to unlock the app.
Language selector on the Home screen (mobile)
If you’ve enabled multiple languages for your studio, mobile shows a language picker directly on the Home screen so clients can choose their language before starting a form. The web Home screen does not currently show this picker (language selection happens inside the form itself on web).
Form template editor (web)
The full rich-text form template editor uses TinyMCE and runs on web. You can edit consent language, reorder sections, manage multi-language versions, and configure acknowledgement blocks on a large screen where that kind of editing actually makes sense. Mobile lets you toggle form features on and off, but the deep rich-text content editing is limited because of the smaller screen. If you’re customizing a form template, do it on web.
When to use each
- Use web when you’re working from a workstation: editing form templates, writing message sequences, working through the calendar, running reports, and configuring settings on a large screen.
- Use mobile as your front-desk or per-station tablet, and for anything you need to do on the go (checking the queue from another room, responding to an inbox message between clients, checking tomorrow’s appointments from home).
Whatever you do on one shows up instantly on the other, so most studios use both.