END USER LICENSE agreement.

This End User License Agreement ("EULA") is a legal agreement between you ("you" or "End User") and Zadie Studio, LLC ("Licensor," "we," or "us"), located at PO Box 272, Spofford, New Hampshire 03462, United States. It governs your installation and use of the Tattoo Studio Pro mobile applications for iOS, iPadOS, macOS, and Android (the "Licensed Application").

By downloading, installing, or using the Licensed Application from Apple's App Store or Google Play (the "Distribution Services"), you agree to be bound by this EULA. If you do not agree, do not download, install, or use the Licensed Application.

Your use of the Licensed Application is also governed by our Terms of Use and our Privacy Policy. In the event of conflict between this EULA and the Terms of Use, the Terms of Use control, except for terms in this EULA required by Apple or Google.

Apple Inc. and Google LLC are not parties to this EULA and are not responsible for the Licensed Application or its content. Zadie Studio, LLC is solely responsible for the Licensed Application.

1. The Licensed Application

The Licensed Application is a studio management platform for tattoo and piercing businesses. It provides booking, payments, client management, consent forms, reporting, and related features. The Licensed Application connects to our cloud services and requires an active account.

2. License Grant

Subject to your compliance with this EULA, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Licensed Application on any compatible device that you own or control, and as permitted by the Apple Media Services Terms and Conditions or Google Play Terms of Service (collectively, the "Usage Rules"). The license also permits use by other accounts associated with you via Family Sharing or volume purchasing, where applicable.

This license also covers any updates we provide that replace, repair, or supplement the original Licensed Application, unless an update is accompanied by a separate license, in which case that license will govern.

3. Restrictions

You may not:

• Copy, modify, or create derivative works of the Licensed Application.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Licensed Application, except to the extent expressly permitted by applicable law.
• Rent, lease, lend, sell, sublicense, redistribute, or otherwise transfer the Licensed Application to third parties, except as permitted by the Usage Rules and with our prior written consent.
• Remove, alter, or obscure any proprietary notices on the Licensed Application.
• Use the Licensed Application in violation of the Usage Rules, this EULA, our Terms of Use, or any applicable law.

Violations may result in termination of this license and may be subject to legal action.

4. Technical Requirements

The Licensed Application requires a compatible device with a supported operating system. We support recent versions of iOS, iPadOS, macOS, and Android; specific minimum versions are listed on each App Store or Play Store listing. We may update technical requirements from time to time, and older devices or operating system versions may stop receiving updates or full functionality.

5. Account, Subscription, & In-App Purchases

Use of the Licensed Application requires an account and an active Subscription. Subscriptions purchased through the App Store or Google Play are billed and managed by Apple or Google, not by us, and are subject to their terms. To cancel or request a refund for an in-app Subscription, use your App Store or Google Play account; we cannot process those refunds.

Pricing, billing, auto-renewal, cancellation, and refund details for non-store Subscriptions are governed by our Terms of Use.

6. Use of Data & Studio Ownership

You own your data. Data you enter, upload, or generate through the Licensed Application — including customer records, appointment data, photographs, consent forms, and health questionnaire responses — belongs to you. We do not claim ownership of your Studio Data.

You grant us a limited, worldwide, non-exclusive, royalty-free license to access, store, process, transmit, and display Studio Data solely as necessary to provide the Licensed Application and related services to you. We do not sell Studio Data and we do not use Studio Data for advertising. Our handling of personal information is further described in our Privacy Policy.

7. Maintenance & Support

We are solely responsible for providing any maintenance and support for the Licensed Application. Apple and Google have no obligation to provide maintenance or support. For support requests, contact support@tattoostudiopro.com.

8. Warranty & Disclaimer

We warrant that the Licensed Application, at the time of download from the Distribution Services, is free from spyware, trojan horses, viruses, and other malware, and performs substantially as described in its documentation. No warranty applies to a Licensed Application that has been modified outside its intended use, used with incompatible hardware or software, or affected by circumstances outside our reasonable control.

EXCEPT FOR THE LIMITED WARRANTY ABOVE, THE LICENSED APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Licensed Application to you (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are our sole responsibility.

9. Product Claims

We — not Apple or Google — are responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession or use of it, including: product liability claims; any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and claims arising under consumer protection, privacy, or similar legislation.

10. Intellectual Property

In the event of a third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, we — not Apple or Google — will be solely responsible for the investigation, defense, settlement, and discharge of any such infringement claim, to the extent required by this EULA.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF THE LICENSED APPLICATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY ARISING FROM OR RELATING TO THIS EULA OR THE LICENSED APPLICATION IS LIMITED AS SET FORTH IN OUR TERMS OF USE.

12. Legal Compliance & Export

You represent and warrant that: (a) you are not located in a country subject to a U.S. Government embargo, or designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable U.S. and international export laws and regulations.

13. Third-Party Beneficiaries

You and we acknowledge and agree that Apple and Apple's subsidiaries, and Google and Google's subsidiaries, are third-party beneficiaries of this EULA, and that upon your acceptance of this EULA, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary of it.

14. Termination

This EULA is effective until terminated by you or by us. Your rights under this EULA will terminate automatically without notice if you fail to comply with any term. Upon termination, you must stop all use of the Licensed Application and remove all copies from your devices. Termination of this EULA does not affect any account or Subscription rights and obligations described in our Terms of Use, which survive in accordance with their terms.

15. Governing Law

This EULA is governed by the laws of the State of New Hampshire, without regard to its conflict of law principles. This choice of law does not apply to consumer protection laws of the country or state where you reside, to the extent those laws cannot be waived.

Disputes arising from or related to this EULA are subject to the arbitration and class action waiver provisions in our Terms of Use.

16. Miscellaneous

If any provision of this EULA is held invalid or unenforceable, the remaining provisions will continue in full force. Our failure to enforce any provision will not waive it. This EULA, together with our Terms of Use and Privacy Policy, is the entire agreement between you and us regarding the Licensed Application. We may update this EULA from time to time; the "Last updated" date at the top reflects the most recent revision.

17. Contact

For questions or claims concerning the Licensed Application, contact:

Zadie Studio, LLC
PO Box 272
Spofford, NH 03462
United States
support@tattoostudiopro.com

Questions? Contact us