The Subscriptions page in your account portal shows all your active plans - your Tattoo Studio Pro subscription and your website hosting plan (if you have one). Subscription management is available to studio managers only. Staff members see a message directing them to their studio manager.
Your Tattoo Studio Pro Subscription
If you have an active subscription, you’ll see a card showing:
- Plan name - the specific tier you’re on
- Staff limit - how many team members can be active at the same time
- Cost - price per billing period
- Renewal date - when your next payment is due
- Auto-renew - whether the subscription will renew automatically
- Billing platform - where you subscribed (App Store, Google Play, or Stripe)
Plan Tiers
All Tattoo Studio Pro plans include every feature. Plans differ only by how many team members can be active at the same time. Annual billing saves approximately 30% compared to monthly.
The limit is on active accounts, not on how many people you can ever add. Deactivating a team member keeps their record and history and frees their place immediately, so a studio can rotate seasonal or part-time artists without changing plan. Managers and Health Officials are included free and never count toward the limit. See Team Management for how the count works day to day.
The pricing calculator on the Subscriptions page shows all current plans and pricing. Check there for up-to-date numbers.
How to Subscribe
| Platform | How to Buy | How to Manage |
|---|---|---|
| iOS / iPhone / iPad | Download from the App Store and subscribe from within the app | App Store subscriptions |
| Android | Download from Google Play and subscribe from within the app | Google Play subscriptions |
| Web | Click the plan you want on the Subscriptions page | Stripe customer portal (also linked from the Subscriptions page) |
Managing Your Subscription
Click Manage Subscription on the subscription card. You’ll be taken to the right place depending on where you originally subscribed:
- App Store → Apple’s subscription management page
- Google Play → Google’s subscription management page
- Stripe (web) → Stripe customer portal where you can update payment, change plans, or cancel
You can only manage a subscription through the platform where you purchased it. If you subscribed on iPhone, you can’t cancel it from the web portal - you need to go through the App Store.
What Happens When a Subscription Expires
When your subscription lapses, your studio account loses access to Tattoo Studio Pro features. The studio data is retained, so if you resubscribe, everything picks up where it left off. Contact support if you have concerns about data retention.
Website Hosting
If you subscribe to Tattoo Studio Pro, hosting is already included. Claim it from the Hosting page in your account portal instead of paying for it separately. If you haven’t claimed it yet, the pricing section at the bottom of the Subscriptions page points you to the Hosting page to claim it rather than letting you buy it.
Once you’ve claimed your website, it appears as a card below your Tattoo Studio Pro subscription showing:
- Plan - Website Hosting
- Badge - Included in your subscription
- Cost - Included with your Tattoo Studio Pro subscription
- Status - Active or Suspended
- Site URL - your live site address (if published)
Click Manage Site to go to the [[hosting | Hosting]] page. There’s no Manage Billing button since there’s nothing to bill.
If you have a paid, non-subscriber hosting plan instead, the card shows the $10/month or $100/year cost and a Manage Billing button to update your payment details through Stripe.
Hosting Billing Cycles
| Option | Price | Savings |
|---|---|---|
| Monthly | $10/month | - |
| Annual | $100/year (~$8.33/month) | Save 17% |
These prices are for non-subscribers. Hosting is billed through Stripe, but if you’re subscribed to Tattoo Studio Pro, there’s nothing to pay.
Related Articles
- Account Portal - Account portal overview
- Hosting - Everything about your hosting plan, deploying, and custom domains